/* ===================================
   365 DIALER - INBOUND CALL CENTER PAGE STYLES
   Custom styles for Inbound Call Center page
   =================================== */

/* ===== INBOUND HERO VISUAL ===== */
.inbound-visual {
    position: relative;
    width: 380px;
    max-width: 100%;
}

.support-scene {
    position: relative;
    animation: float 6s ease-in-out infinite;
}

.agent-card {
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: var(--radius-lg);
    padding: 25px;
    box-shadow: var(--shadow-lg);
}

.agent-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 20px;
}

.agent-avatar-large {
    width: 60px;
    height: 60px;
    background: var(--gradient-secondary);
    border-radius: var(--radius-full);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.5rem;
    color: var(--dark-navy);
}

.agent-status-badge {
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 6px 14px;
    border-radius: var(--radius-xl);
    font-size: 0.8rem;
    font-weight: 600;
}

.agent-status-badge.online {
    background: rgba(120, 253, 196, 0.15);
    color: var(--mint);
}

.agent-status-badge .status-dot {
    width: 8px;
    height: 8px;
    background: var(--mint);
    border-radius: 50%;
    animation: pulse 2s infinite;
}

.agent-details {
    text-align: center;
    margin-bottom: 20px;
    padding-bottom: 20px;
    border-bottom: 1px solid var(--border-color);
}

.agent-details h4 {
    font-size: 1.2rem;
    font-weight: 700;
    margin-bottom: 5px;
}

.agent-details p {
    font-size: 0.9rem;
    color: var(--text-muted);
}

.call-queue-mini {
    display: flex;
    flex-direction: column;
    gap: 10px;
    margin-bottom: 20px;
}

.queue-item {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 12px 15px;
    background: var(--bg-secondary);
    border-radius: var(--radius-md);
    font-size: 0.85rem;
}

.queue-item i {
    color: var(--cyan);
    font-size: 1rem;
}

.queue-item span:first-of-type {
    flex: 1;
    color: var(--text-secondary);
}

.queue-time {
    color: var(--mint);
    font-weight: 600;
}

.queue-count {
    background: var(--gradient-secondary);
    color: var(--dark-navy);
    padding: 2px 10px;
    border-radius: var(--radius-xl);
    font-weight: 700;
    font-size: 0.75rem;
}

.queue-item.waiting i {
    color: var(--text-muted);
}

.agent-actions {
    display: flex;
    gap: 10px;
}

.action-btn {
    flex: 1;
    padding: 12px;
    border: none;
    border-radius: var(--radius-md);
    font-size: 0.85rem;
    font-weight: 600;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    transition: all var(--transition-fast);
}

.action-btn.accept {
    background: var(--gradient-secondary);
    color: var(--dark-navy);
}

.action-btn.accept:hover {
    transform: scale(1.02);
    box-shadow: var(--shadow-glow);
}

.action-btn.transfer {
    background: var(--bg-secondary);
    color: var(--text-secondary);
    border: 1px solid var(--border-color);
}

.action-btn.transfer:hover {
    border-color: var(--cyan);
    color: var(--cyan);
}

/* ===== BRING ONLINE SECTION ===== */
.bring-online-section {
    background: var(--bg-primary);
    padding: var(--section-padding);
    position: relative;
    overflow: hidden;
}

.bring-online-section::before {
    content: '';
    position: absolute;
    top: 50%;
    right: 0;
    width: 40%;
    height: 80%;
    background: radial-gradient(ellipse, rgba(118, 252, 251, 0.08) 0%, transparent 70%);
    transform: translateY(-50%);
}

.bring-online-grid {
    display: grid;
    grid-template-columns: 1.2fr 0.8fr;
    gap: 80px;
    align-items: center;
}

.bring-online-content .section-badge,
.bring-online-content .section-title,
.bring-online-content .section-description {
    text-align: left;
}

.bring-online-content .section-description {
    margin-bottom: 25px;
}

.online-benefits {
    display: flex;
    flex-direction: column;
    gap: 15px;
    margin-bottom: 30px;
}

.online-benefit {
    display: flex;
    align-items: center;
    gap: 12px;
    font-size: 0.95rem;
    color: var(--text-secondary);
}

.online-benefit i {
    color: var(--mint);
    font-size: 1rem;
}

.online-visual-container {
    position: relative;
    width: 100%;
    max-width: 350px;
    height: 300px;
    margin: 0 auto;
}

.team-collaboration {
    position: relative;
    width: 100%;
    height: 100%;
}

.collab-person {
    position: absolute;
}

.collab-person.person-1 {
    left: 10%;
    top: 30%;
}

.collab-person.person-2 {
    right: 10%;
    top: 20%;
}

.person-avatar {
    width: 80px;
    height: 100px;
    background: var(--gradient-secondary);
    border-radius: var(--radius-lg);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 2rem;
    color: var(--dark-navy);
    position: relative;
    animation: float 5s ease-in-out infinite;
}

.person-avatar.female {
    background: linear-gradient(135deg, #ff9a9e 0%, #fecfef 100%);
    animation-delay: 1s;
}

.person-bubble {
    position: absolute;
    top: -15px;
    right: -15px;
    width: 40px;
    height: 40px;
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: var(--radius-full);
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--cyan);
    font-size: 1rem;
    animation: pulse 2s infinite;
}

.person-screen {
    position: absolute;
    top: 20px;
    left: -60px;
    width: 100px;
    height: 70px;
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: var(--radius-md);
    padding: 10px;
    animation: floatCard 6s ease-in-out infinite;
}

.screen-bars {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.screen-bars .bar {
    height: 8px;
    background: var(--gradient-secondary);
    border-radius: 4px;
}

.screen-bars .bar.short {
    width: 60%;
}

.connection-lines {
    position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    width: 60%;
    height: 2px;
}

.line {
    position: absolute;
    height: 2px;
    background: var(--border-color);
    width: 100%;
    top: 0;
}

.line::before {
    content: '';
    position: absolute;
    width: 10px;
    height: 10px;
    background: var(--cyan);
    border-radius: 50%;
    top: -4px;
    animation: moveDot 3s infinite;
}

.line-1::before {
    left: 0;
}

.line-2 {
    top: 30px;
}

.line-2::before {
    right: 0;
    left: auto;
    animation-delay: 1.5s;
    animation-direction: reverse;
}

@keyframes moveDot {
    0% { left: 0; }
    100% { left: calc(100% - 10px); }
}

/* ===== WHAT IS INBOUND SECTION ===== */
.what-is-inbound-section {
    background: var(--bg-secondary);
    padding: var(--section-padding);
}

.what-is-inbound-grid {
    display: grid;
    grid-template-columns: 0.8fr 1.2fr;
    gap: 80px;
    align-items: center;
}

.definition-card {
    position: relative;
    width: 250px;
    height: 250px;
    margin: 0 auto;
    display: flex;
    align-items: center;
    justify-content: center;
}

.definition-icon {
    width: 150px;
    height: 150px;
    background: var(--gradient-secondary);
    border-radius: var(--radius-xl);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 4rem;
    color: var(--dark-navy);
    position: relative;
    z-index: 2;
    animation: float 5s ease-in-out infinite;
    box-shadow: var(--shadow-glow-strong);
}

.definition-glow {
    position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    width: 200px;
    height: 200px;
    background: var(--gradient-glow);
    border-radius: 50%;
    filter: blur(30px);
    opacity: 0.5;
    animation: pulse 3s infinite;
}

.what-is-content .section-badge,
.what-is-content .section-title,
.what-is-content .section-description {
    text-align: left;
}

.what-is-content .section-description {
    margin-bottom: 15px;
}

.what-is-text {
    font-size: 0.95rem;
    color: var(--text-secondary);
    line-height: 1.8;
    margin-bottom: 30px;
}

.key-capabilities {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 15px;
}

.capability-item {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 15px;
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: var(--radius-md);
    font-size: 0.9rem;
    font-weight: 600;
    color: var(--text-secondary);
    transition: all var(--transition-fast);
}

.capability-item:hover {
    border-color: var(--border-color-hover);
    transform: translateX(5px);
}

.capability-item i {
    color: var(--cyan);
    font-size: 1.1rem;
}

/* ===== MAKE INCOMING SECTION ===== */
.make-incoming-section {
    background: var(--bg-primary);
    padding: var(--section-padding);
    position: relative;
    overflow: hidden;
}

.make-incoming-section::before {
    content: '';
    position: absolute;
    top: 50%;
    left: 0;
    width: 40%;
    height: 80%;
    background: radial-gradient(ellipse, rgba(118, 252, 251, 0.08) 0%, transparent 70%);
    transform: translateY(-50%);
}

.make-incoming-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 80px;
    align-items: center;
}

.make-incoming-content .section-badge,
.make-incoming-content .section-title,
.make-incoming-content .section-description {
    text-align: left;
}

.make-incoming-content .section-description {
    margin-bottom: 30px;
}

.incoming-features {
    display: flex;
    flex-direction: column;
    gap: 25px;
}

.incoming-feature {
    display: flex;
    gap: 20px;
}

.incoming-feature-icon {
    flex-shrink: 0;
    width: 55px;
    height: 55px;
    background: var(--gradient-secondary);
    border-radius: var(--radius-md);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.3rem;
    color: var(--dark-navy);
}

.incoming-feature-text h4 {
    font-size: 1.1rem;
    font-weight: 700;
    margin-bottom: 8px;
}

.incoming-feature-text p {
    font-size: 0.9rem;
    color: var(--text-secondary);
    line-height: 1.6;
}

.agent-desk-visual {
    position: relative;
    width: 100%;
    max-width: 350px;
    margin: 0 auto;
}

.desk-scene {
    position: relative;
    padding: 40px;
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: var(--radius-lg);
    animation: float 6s ease-in-out infinite;
}

.desk-agent {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 20px;
}

.agent-body {
    position: relative;
}

.agent-head {
    width: 80px;
    height: 100px;
    background: var(--gradient-secondary);
    border-radius: var(--radius-lg);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 2.5rem;
    color: var(--dark-navy);
}

.agent-desk-item {
    width: 100%;
}

.monitor {
    background: linear-gradient(145deg, #1a1a2e 0%, #0f0f1a 100%);
    border-radius: var(--radius-md);
    padding: 10px;
    border: 2px solid var(--border-color);
}

.monitor-screen {
    background: var(--bg-secondary);
    border-radius: var(--radius-sm);
    padding: 15px;
    min-height: 80px;
}

.screen-content-lines {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.content-line {
    height: 8px;
    background: var(--gradient-glow);
    border-radius: 4px;
}

.content-line.short {
    width: 60%;
}

.incoming-call-indicator {
    position: absolute;
    top: 10px;
    right: 10px;
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 8px 15px;
    background: rgba(120, 253, 196, 0.15);
    border: 1px solid var(--mint);
    border-radius: var(--radius-xl);
    color: var(--mint);
    font-size: 0.8rem;
    font-weight: 600;
    animation: pulse 2s infinite;
}

.incoming-call-indicator i {
    animation: ring 1s infinite;
}

@keyframes ring {
    0%, 100% { transform: rotate(0deg); }
    25% { transform: rotate(15deg); }
    75% { transform: rotate(-15deg); }
}

/* ===== INCREDIBLE FEATURES SECTION ===== */
.incredible-features-section {
    background: var(--bg-secondary);
    padding: var(--section-padding);
}

.incredible-features-grid {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 25px;
}

.incredible-feature-card {
    padding: 30px 25px;
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: var(--radius-lg);
    text-align: center;
    transition: all var(--transition-normal);
}

.incredible-feature-card:hover {
    transform: translateY(-8px);
    border-color: var(--border-color-hover);
    box-shadow: var(--shadow-glow);
}

.incredible-feature-icon {
    width: 70px;
    height: 70px;
    background: var(--gradient-secondary);
    border-radius: var(--radius-lg);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.8rem;
    color: var(--dark-navy);
    margin: 0 auto 20px;
    transition: transform var(--transition-normal);
}

.incredible-feature-card:hover .incredible-feature-icon {
    transform: scale(1.1) rotate(5deg);
}

.incredible-feature-card h3 {
    font-size: 1.05rem;
    font-weight: 700;
    margin-bottom: 12px;
}

.incredible-feature-card p {
    font-size: 0.85rem;
    color: var(--text-secondary);
    line-height: 1.6;
}

/* ===== OTHER PRODUCTS SECTION ===== */
.other-products-section {
    background: var(--bg-primary);
    padding: var(--section-padding);
}

.other-products-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 30px;
}

.other-product-card {
    position: relative;
    padding: 40px 30px;
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: var(--radius-lg);
    text-align: center;
    transition: all var(--transition-normal);
}

.other-product-card:hover {
    transform: translateY(-10px);
    border-color: var(--border-color-hover);
    box-shadow: var(--shadow-glow);
}

.other-product-icon {
    width: 80px;
    height: 80px;
    background: var(--gradient-glow);
    border-radius: var(--radius-lg);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 2rem;
    color: var(--cyan);
    margin: 0 auto 25px;
    transition: all var(--transition-normal);
}

.other-product-card:hover .other-product-icon {
    background: var(--gradient-secondary);
    color: var(--dark-navy);
    transform: scale(1.1);
}

.other-product-card h3 {
    font-size: 1.3rem;
    font-weight: 700;
    margin-bottom: 15px;
}

.other-product-card p {
    font-size: 0.95rem;
    color: var(--text-secondary);
    line-height: 1.7;
    margin-bottom: 20px;
}

.product-link {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    color: var(--cyan);
    text-decoration: none;
    font-weight: 600;
    font-size: 0.95rem;
    transition: gap var(--transition-fast);
}

.product-link:hover {
    gap: 12px;
}

/* ===== RESPONSIVE STYLES ===== */
@media (max-width: 1200px) {
    .inbound-visual {
        width: 340px;
    }

    .bring-online-grid,
    .what-is-inbound-grid,
    .make-incoming-grid {
        gap: 50px;
    }

    .incredible-features-grid {
        grid-template-columns: repeat(2, 1fr);
    }

    .other-products-grid {
        grid-template-columns: repeat(2, 1fr);
    }
}

@media (max-width: 992px) {
    .bring-online-grid {
        grid-template-columns: 1fr;
        gap: 50px;
    }

    .bring-online-content {
        order: 1;
    }

    .bring-online-visual {
        order: 2;
    }

    .bring-online-content .section-badge,
    .bring-online-content .section-title,
    .bring-online-content .section-description {
        text-align: center;
    }

    .online-benefits {
        align-items: center;
    }

    .bring-online-content .btn {
        display: block;
        width: fit-content;
        margin: 0 auto;
    }

    .what-is-inbound-grid {
        grid-template-columns: 1fr;
        gap: 50px;
    }

    .what-is-content .section-badge,
    .what-is-content .section-title,
    .what-is-content .section-description {
        text-align: center;
    }

    .key-capabilities {
        max-width: 500px;
        margin: 0 auto;
    }

    .make-incoming-grid {
        grid-template-columns: 1fr;
        gap: 50px;
    }

    .make-incoming-content .section-badge,
    .make-incoming-content .section-title,
    .make-incoming-content .section-description {
        text-align: center;
    }

    .inbound-visual {
        display: none;
    }
}

@media (max-width: 768px) {
    .incredible-features-grid {
        grid-template-columns: 1fr;
    }

    .other-products-grid {
        grid-template-columns: 1fr;
    }

    .key-capabilities {
        grid-template-columns: 1fr;
    }

    .incoming-feature {
        flex-direction: column;
        text-align: center;
        gap: 15px;
    }

    .incoming-feature-icon {
        margin: 0 auto;
    }

    .definition-card {
        width: 200px;
        height: 200px;
    }

    .definition-icon {
        width: 120px;
        height: 120px;
        font-size: 3rem;
    }

    .online-visual-container {
        height: 250px;
    }

    .person-avatar {
        width: 60px;
        height: 80px;
        font-size: 1.5rem;
    }

    .person-screen {
        width: 80px;
        height: 55px;
        left: -40px;
    }
}

@media (max-width: 576px) {
    .incredible-feature-card {
        padding: 25px 20px;
    }

    .incredible-feature-icon {
        width: 60px;
        height: 60px;
        font-size: 1.5rem;
    }

    .other-product-card {
        padding: 30px 20px;
    }

    .other-product-icon {
        width: 60px;
        height: 60px;
        font-size: 1.5rem;
    }

    .capability-item {
        padding: 12px;
        font-size: 0.85rem;
    }

    .desk-scene {
        padding: 25px;
    }

    .agent-head {
        width: 60px;
        height: 80px;
        font-size: 2rem;
    }

    .definition-card {
        width: 180px;
        height: 180px;
    }

    .definition-icon {
        width: 100px;
        height: 100px;
        font-size: 2.5rem;
    }
}